In the issue last week, I shared that the April release was out and ready to review and install. Although it’s still jam packed full of awesome stuff, there is one item that was changed last minute and didn’t quite make the timeline. The reminder feature in Journeys isn’t there, so just something to be aware of if you were indeed waiting to test it out. The April release section has been updated to reflect this.

You can always check out the What’s New page or the full Wave 1/2 release notes to find out what’s coming in D365 Marketing. But have you ever checked out the release planner? You can review the plans based on the type of feature (theme) or when it’s due to come out (month). It’s a really easy to use tool, and gives you a ton of information all in one place. Make sure you check it out!

One of my favourite features, that often goes un-viewed, is that of the Insights tab on a Contact record, showing information from D365 Marketing interactions. You can see an interactions timeline and breakdown of things like form visits and submissions, emails sent, clicked and opened, subscription list interactions and event registrations and check-ins. This has always been a good tool BUT only worked for Outbound interactions. Until now!

If you don’t already know the name Amey Holden, you definitely should! The two of us have now done three chats about Wave updates when release notes come out, and plan to keep doing it to share our thoughts and impressions for Wave 1 and Wave 2 each year. She has written a TON of articles about D365 Marketing and I use many of her posts as reference on a regular basis. So take a look at her site and check out the articles she has written. Great stuff!

This is a live in person event from May 22nd to 25th in Scottsdale Arizona in the USA. If you are lucky enough to be able to attend, this should be a packed event with a ton of sessions in the Customer Engagement area, including a couple focused on D365 Marketing.

I’ve mentioned Google Bard before, a competitor in the AI space very similar to ChatGPT. This articles takes a look at Bard in comparison with some of the features of ChatGPT. Bard still has a long way to go, but in Google’s defence it was released as Beta, or an ‘experiment’. Take a look if you are interested in finding out more!