Issue #52

Issue 52 of D365 Marketing Weekly

Hi lovely reader,

Another week has past, and this one makes it number 52. So with holidays etc, that means it’s been going for over a year. Thank you to everyone who has read, subscribed and shared any of the issues of the newsletter. It is very much appreciated!

As always, if you spot anything you think would be worth a mention, just let me know by emailing [email protected]. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.

Now let’s get on with the newsletter!

The following relate to news and articles about Dynamics 365 Marketing

Send Unique Event Registration Response With QR Code Using No Code

MEGAN V. WALKER

I’ve written about using the out of the box Marketing Event Registration Created trigger to create emails that can be used in one Journey and still make sure the information in those emails is unique and related to the Event that was registered for. This is a cool feature and great way to just set up a Journey that runs for all of your webinars or in person events should you choose to do so. In my last post I showed how to include the Add To Calendar option for a unique ICS file without the need for any code at all. In this post, we will look at doing the same but for a unique QR Code for each person that registers for the event. Let’s check it out!

Segments in Customer Insights - Journeys: Consent, Purposes and Topics

AMEY HOLDEN

Amey has put together another post about Segments, this time focusing on using Purposes and Topics with some quick tips and understanding of how and why to includes this information when generating your audience lists.

Lists in emails in Customer Insights – Journeys

MALIN MARTNES

In this post, Malin looks at using lists in emails as it relates to Customer Insights - Journeys. She has used a great example, and displaying what someone has registered for as part of an Event management process. She has set up attendee passes, so she is using that to display a list of all of those when sending a follow up email to event registrants.

If there are any upcoming events relating to Marketing, they will go here!

DynamicsMinds - Slovenia

DYNAMICSMINDS

I’m just going to copy and share the event description directly from the website, because this one is pretty awesome, DynamicsMinds in May, Portoroz, Slovenia. We all know that Dynamics 365 apps operate on pure magic, not to mention Power Platform with severe magic effects, which makes us all, Dynamics 365 and Power Platform professionals and users, well, a bit Witches and Wizards 🧙‍♀️🧙‍♂️. So fellow community members, sharpen your magic wands, flip through your spell books, sort out your secret recipes and join DynamicsMinds, a community conference covering all chambers of BizApps in second edition.

Other Marketing content you might find useful

Timeline Highlights

GULSHAN KHURANA

Gulshan has written a post about the new highlights feature on the timeline in Dynamics 365. Although it’s not specific to D365 Marketing, we all should be looking at and using the timeline, so thought it was a good one to share with you so you’re aware. I’m not the biggest fan of Copilot but it certainly could be useful especially on older records with a ton of data.

Social Media and AI: Ready or not here AI come!

THE MARKETING MEETUP - NICOLE MEZZASALMA

If you are in marketing, you’re likely also responsible for, or at least have an interest in social media for your organisation. What about Social Media and AI? In this talk, you’ll get a comprehensive view of how AI is reshaping the landscape of social media, highlighting its potential benefits and ethical considerations that need to be addressed.