This post has come out of my own frustration that I forget to change the end year and update copyright information at the bottom of emails. Typically a company will have the copyright symbol, their founding or ‘start year’ along with the current year then something like ‘All Rights Reserved’. You set the current year in January and sit back for 12 months. But will you remember to change it at the end of the year? This post shows how you can dynamically set the current year to use in your email footers.

In this post from Zay Aung, he walks us through how to add the contactability grid (or Communications control) to a custom form in D365. This can be useful for making sure users that don’t have access to the Customer Insights – Journeys app can still see and understand the communication preferences for a Contact or Lead.

LAST CALL! This is tomorrow.

Amey Holden & Megan V. Walker have had Real-time Chats in the past, but this time they’re going LIVE!   You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly features and share what they have been working on. This will be a monthly session offered twice to accommodate as many time zones as possible!  Join Amey & Megan as they share experiences and explore what’s new in the world of Customer Insights – Journeys (Real-time) Wednesday 13th August. 2025

Another interesting report from Brandwatch. This time it’s all about generational trends, understanding how consumer behaviours and preferences changed across different generations. They analyzed millions of social media conversations to understand how each generation is shaping (and reacting to) trends in retail, food, and travel. This report gives marketers the insights needed to stay ahead of the latest generational trends.

A few days ago, Pauline Kolde posted a reply on one of my LinkedIn posts mentioning GEO. I thought it was a typo and she meant SEO. Although I know about making sure your website is optimised for AI driven search, I hadn’t heard the acronym or term before. GEO is generative engine optimisation. This is a great introduction to understanding what it is and why it is important for your own website.

Another post on Generative Engine Optimisation from HubSpot talking about the new era of search, the AI age. Are you and your organisation ready for it, and most important, is your website optimised? HubSpot says, if we want our content to reach the right people, we need to adapt. There’s no need to throw out the SEO principles you’ve spent decades learning. Much of GEO is an extension of these techniques — and it’s not as scary as it sounds.

Along similar lines to GEO and definitely connected, this post is all about how to get your site indexed in ChatGPT Search so perfect timing. This post is by RankMath who have an awesome SEO plugin for WordPress along with plenty of tools you can use for free (SEO Report, find SEO issues etc.). Make sure you check this one out, and there are not too many steps to go through to make sure your site can be indexed in ChatGPT search.