I’ve put together an in depth write up of how you can send blog posts emails via RSS feeds with recurring segment journeys in Customer Insights – Journeys. So if you’ve been wondering how that can be achieved, that’s one for you! A great post from Amey Holden on the event waitlist triggers, and a reminder for the September webinar from Amey and I that is this Wednesday. Plus, be sure to vote for your favourite community content creators and educators with the upcoming UK Community & Partner Awards!
As always, if you spot anything you think would be worth a mention, just let me know by sending a message via the online contact form using the navigation link above. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.
Now let’s get on with the newsletter!
D365 Marketing
Send Blog Post Emails Via RSS Feeds And Realtime Marketing Journeys
A lot of blogs I write are born from my own frustration or desire to automate something. For this one, I had often wished we had the ability to use an RSS feed to send out emails to Leads or Contacts in D365 using Customer Insights – Journeys. Out of the box there is no way. Although I have previously written about a way to do it, that used a Trigger which at some point becomes unmanageable or could be firing a LOT. Plus, it used a flow to find people in a segment to then push in to a Journey. I wanted to cut out the middle step and just go straight to a Journey with a segment of all people subscribe. I finally figured out a process that works AND I am using it for sending out my own blog posts via recurring journeys in the marketing app. Hang on tight, this is a lot but it gives you all the steps you need. Enjoy!
Event Waitlist Journeys & Triggers
Event waitlists have arrived for Customer Insights – Journeys which means we can more easily manage and maximise event capacity thanks to self service event cancellation and automated (or manual) registration of waitlisted registrations when slots become available. Amey Holden has written a great blog post on understanding the options available to us in terms of using the triggers related and helps point out the approach you could use in different scenarios.
Events
LIVE – Marketing Journeys – Real-time Chats – September
We’ve got September scheduled for you!
Amey Holden & Megan V. Walker have had Real-time Chats in the past, but this time they’re going LIVE! 
You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly features and share what they have been working on. This will be a monthly session offered twice to accommodate as many time zones as possible! 
Join Amey & Megan as they share experiences and explore what’s new in the world of Customer Insights – Journeys (Real-time) 
Wednesday 17th September, 2025
Microsoft Technology UK Community and Partner Awards
The Microsoft Community UK Spotlight and Recognition Awards is an annual event, recognising those in the UK Microsoft Community who have gone above and beyond, nominated, and chosen by their peers. The 2025 ‘Microsoft Community UK Spotlight and Recognition Awards’ ceremony will be hosted on Friday 17th October, from 7pm at the South Coast Summit, Farnborough International Exhibition & Conference Centre. You can go ahead and vote and submit your nominations from now until 3rd October. Good luck to all nominees!
Other Content
How to track AI Traffic in GA4
This article explains what AI traffic is in GA4 and why understanding and analysing AI traffic is crucial. It states that by harnessing the power of AI traffic analysis, businesses can unlock a deeper understanding of their users, optimise their offerings, and make data-driven decisions for a thriving online presence. Definitely one to check out if you want to understand that AI traffic in Google Analytics!
