The November release is here, and Amey Holden and I have a webinar about it tomorrow, so don’t miss out and make sure you register for one of two sessions (different time zones), and also don’t miss out on the last webinar for 2025 coming in December! We’ve also got an article on Customer Insights – Data for those of you using or interested in it.
As always, if you spot anything you think would be worth a mention, just let me know by sending a message via the online contact form using the navigation link above. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.
Now let’s get on with the newsletter!
D365 Marketing
November 2025 update
The latest update from Microsoft is here which is for November 2025. Be sure to check out the webinar later on in the newsletter that Amey Holden and I are doing where we will talk through these items, along with answering any questions you might have.
Display Local Time Zone On Event Registration Form When Different To Event Time Zone
This post came out of a suggestion from Amey Holden, my good friend and fellow Microsoft MVP who focuses on and works a ton with Customer Insights – Journeys. We do monthly webinars to discuss new features and functionality in the product and use a CI-J event registration form for sign ups. Amey politely suggested that I add a link for people to be able to go to another site that would help someone see what date/time the sessions were in their own time zone. Nice idea! But what if we can do that directly on the form using a bit of JavaScript? So I figured I would try it out, and it works. Hooray! Thanks Amey, now people that are NOT in the BST time zone can easily see when it is and if it fits in their schedule and want to attend.
How to Hack the D365 Sales Accelerator Work Assignment Rules
A post from Kellie that looks at how you can use the sales accelerator work assignment rules to fairly assign out leads based on Lead Scoring from Customer Insights – Journeys. She looks at unique rules and how you can make it work with a bit of patience and some FetchXML. Nice work Kellie!
Events
LIVE – Marketing Journeys – Real-time Chats – November
Amey Holden and I will talk through the November release for Customer Insights – Journeys, plus talk through anything fun we’ve been working on. We’ll also answer your questions if you have them! You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly features and share what they have been working on. This will be offered twice on the same day to accommodate as many time zones as possible!
Wednesday November 12th, 2025 – NOTE: The two sessions on the same date will be the same content. No need to attend both.
Marketing Journeys – Real-time Chats – December Q&A
Join Amey and Megan for one final session to close out the year — and what better way to do it than with a good old-fashioned Ask Us Anything! Just be sure to bring your questions, comments or even your dream wish list item (not that we can add it for you, but we can dream along with you!). Don’t miss our last live session of the year — it’s your chance to get answers straight from us before we sign off for 2025!
Wednesday December 17th, 2025 – NOTE: The two sessions on the same date will be the same content. No need to attend both.
Other Content
The Ultimate Guide to Row-Level Filtering in Dynamics 365 Customer Insights – Data
Although this newsletter is focused on Customer Insights – Journeys, it’s good to share anything of value on it’s relative, Customer Insights – Data. In this post from Sam at Inogic, it explores how you can filter data at the source to improve the efficiency and performance of your Dynamics 365 Customer Insights – Data, helping you save time and resources while delivering faster, more accurate insights.
