The last issue for 2025! Thank you to everyone who has subscribed or ever shared the newsletter with colleagues or fellow consultants. I truly hope it has helped you learn more, or resolve an issue you might of had, or just generally kept you informed with everything Customer Insights – Journeys related. Looking forward to a few weeks off before getting started again in January 2026!
As always, if you spot anything you think would be worth a mention, just let me know by sending a message via the online contact form using the navigation link above. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.
Now let’s get on with the newsletter!
D365 Marketing
Create Article Content Blocks From An RSS Feed In Customer Insights Journeys
The idea for this post came from a question I saw on the community forums asking if it was possible to provide a way for users to pick from a list of new articles from a website so they could drag and drop new content while creating a new email. The only real way to do this would be if you had a Content Block with the article on there that people could review first rather than doing a List (which would give less flexibility). So in this post we look at how you could create article Content Blocks from an RSS Feed automatically when a new blog or article is published on a website, then clean them up when they are no longer needed.
Events
Marketing Journeys – Real-time Chats – December Q&A
This one is tomorrow! Join Amey and Megan for one final session to close out the year — and what better way to do it than with a good old-fashioned Ask Us Anything! Just be sure to bring your questions, comments or even your dream wish list item (not that we can add it for you, but we can dream along with you!). Don’t miss our last live session of the year — it’s your chance to get answers straight from us before we sign off for 2025!
Wednesday December 17th, 2025 – NOTE: The two sessions on the same date will be the same content. No need to attend both.
Marketing Journeys – Real-time Chats – January
We’ve got our next webinar planned! Amey Holden and I will talk through the December release for Customer Insights – Journeys, plus talk through anything fun we’ve been working on. We’ll also answer your questions if you have them! NOTE: Due to scheduling accommodations, the webinars may be on two different dates in your local time zone. 
Join Amey & Megan as they share experiences and explore what’s new in the world of Customer Insights – Journeys (Real-time) 
We will talk through the release for December 2025.
Tuesday January 13th, 2026 and Wednesday January 14th, 2026 – NOTE: The two sessions will be the same content. No need to attend both.
