If you’ve been on LinkedIn in the past week, you likely can’t have escaped all of posts and articles on the Wave 1 release plans from Microsoft for not only Customer Insights – Journeys, but all of the components of Dynamics 365 and the Power Platform. This is the official what’s new and planned documentation page from Microsoft with all of the links and timelines included.

In case you missed it, the release notes for Dynamics 365 Wave 1 2026 have been published and came out last week. My good friend Amey Holden and I got together to chat about each proposed new feature from the Customer Insights – Journeys section. We held two webinars to talk through the proposed features, and to cover the sneaky little March update at the same time. You can watch the recording here and access links for all of the items in the release wave.

Anticipation has been building over the last few days and Jonas was genuinely curious what Microsoft would include in this release wave. After going through the announcements Jonas  has decided on his top three and shared them in his first blog post. Looking forward to seeing more from this new blog!

Last one with a round up of the Wave 1 2026 release wave for Customer Insights – Journeys, and this one is from Malin Martnes. Malin gives some information and expectations for each item so a good one to take a read through for another take on the planned new features.

I stumbled across this page that does a great job of explaining how UTM parameters are added to your links in Customer Insights – Journeys AND provides a free UTM link generator for when you want to share your links elsewhere. A very nice tool, and an alternative to other offerings out there. Definitely one to check out if you are not sure how your UTM’s fit together when you are using CI-J.

A great post from Daniel including a full video walkthrough. Segments in Dynamics 365 Customer Insights determine who receives your marketing messages. The segment builder connects Dataverse data, behavioural signals, and unified customer profiles, giving marketing teams direct control over audience targeting without needing technical support. This post explores the key segmentation capabilities across both the Journeys and Data modules.

I saw this shared on LinkedIn and thought it was something worth telling you about. Microsoft Ideas is a place for us to add things we would like to see in the product, or updates or changes we think are valuable. Johannes put together a very comprehensive idea post that explains the problem with trigger based journeys, a great example and a proposed solution. It already has 24 votes, so take a look and definitely up vote if you think it would help yourself and others too!

You heard the title right. Yes, Just AI is not the future. As 2026 unfolds, every enterprise is rushing to follow the “AI trend.” But we have to ask ourselves: is the current way we use AI actually the future, or is it just a temporary distraction? Most people are still using AI like a glorified “search engine.” You ask a question, and it answers. It’s passive. It’s a tool that sits there waiting for you to tell it what to do. An interesting article from Inogic!