Just a couple of posts for you this week. This will be the last issue of 2024 as we slow down for the holiday season. So THANK YOU for reading and sharing throughout this year, and I look forward to sharing with you again in 2025!
As always, if you spot anything you think would be worth a mention, just let me know by sending a message via the online contact form using the navigation link above. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.
Now let’s get on with the newsletter!
D365 Marketing
December 2024 update
We finally have the release notes for December 2024! One MUCH anticipated item is the web tracking. Although it’s ‘here’, the notes say ‘This feature will be available in all regions on December 20, 2024.’ So still a few days to wait to see exactly how it works and get that set up.
Split Your Audience By Number Or Percentage In Customer Insights – Journeys
One of the items that was released in August 2024, and just made generally available (out of preview) in November 2024 is the audience split tile for your Realtime Marketing Journeys. This one allows you to split your audience members going through a journey by either number or percentage. This is a quick easy post showing the options and when you might want to use this feature for your own journeys.
D365 Customer Voice Survey Response trigger the OOB way in Customer Insights Journeys
In this post from Carl, he shows how you can use the out of the box trigger that can be run when a Customer Voice Survey Response is received. He shows how it can be used as part of an action within a Journey. If you use Customer Voice, this might be a good one for you!
Events
Cloud Technology Townhall Tallinn 2025
This one is happening January 30th and 31st 2025 in Tallinn, Estonia. At the Cloud Technology Townhall Tallinn, they believe in blending knowledge and enjoyment. Join us for 2 full days of learning, networking, and unforgettable fun as they explore the exciting possibilities of Microsoft Cloud. Come together with like-minded professionals and discover that even in the world of technology, there’s always room for a little joy and excitement.
Other Content
Christmas quiz: 50 questions and answers for the festive season
This one is just a bit of fun… and apologies if you are not in the UK (or an Anglophile), but this will test your Xmas related knowledge for the festive season. How did you do?
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