This is what we wait for every 6 months, a chance to see all of the new features in the release wave from Microsoft. This is the list of features that are planned to release from April 2025 through September 2025 for Customer Insights – Journeys.

This is what we wait for every 6 months, a chance to see all of the new features in the release wave from Microsoft. This is the list of features that are planned to release from April 2025 through September 2025 for Customer Insights – Data.

I’ve mentioned the release planner from Microsoft in previous issues but it’s worth sharing again. I think it gets forgotten about with all of the noise when the wave updates get published, but this will let you dig through and see exactly what is getting launched when, and also when things are removed or adjusted in the timeline.

The release notes for Dynamics 365 Wave 1 2025 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights – Journeys section (formerly D365 Marketing). We talk through what each of us thinks of the new proposed features from Microsoft and share ideas with each other that we hadn’t necessarily thought of!

This post is from Pauline Kolde, sharing her take on the new features in Customer Insights – Journeys with a nice little key sharing business value, ease of use, integration and potential impact scores (among others).

This is the first post from Adrian in the newsletter, but I am hoping not the last as he already has some other great content on his site. He’s also done a round up of the release wave, and shared lots of the screenshots from Microsoft. Good to get another overview.

Malin is well known for sharing information when studying for exams and giving us a good overview of what to focus on, but this post is giving us a high level overview of the features for Wave 1. In this post she looks at Customer Insights – Journeys specifically.

This post is from Pauline Kolde, sharing her take on the new features in Customer Insights – Data with a nice little key sharing business value, innovation, integration and potential impact scores (among others).

Malin is well known for sharing information when studying for exams and giving us a good overview of what to focus on, but this post is giving us a high level overview of the features for Wave 1. In this post she looks at Customer Insights – Data specifically.

It makes me happy to see a new post from Carl, and this one is very interesting. Although it’s not for beginners, Carl has shared all of the steps needed to build a process allowing people to cancel an Event Registration they might have. This hasn’t been possible (although holding out hope that one of the new Wave 1 items would cover it) with Realtime so sometimes we just have to dig in and make it happen ourselves.

If you start to think about using either the Marketing Website Visited trigger or the Marketing Website Clicked trigger, you would be confused for scratching your head wondering what all of the attributes are. How do you know which to use in your trigger conditions and what the returned values might be? Fear not, I’ve done the hard work and gone through to find out what information is passed back in each one. This post is a Marketing Website Visited trigger glossary.