A slightly quieter week given the wave 1 release notes were all over our socials last week, but still some great content for you to take a look at!
As always, if you spot anything you think would be worth a mention, just let me know by sending a message via the online contact form using the navigation link above. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.
Now let’s get on with the newsletter!
D365 Marketing
What's new archive for Dynamics 365 Customer Insights - Journeys
Microsoft
Just in case you were looking for any of the previous monthly release notes, you can find them all here. There was no update for January 2025 so the next one will be this month (not quite out yet). Using the link below you can go back through all the prior years and each monthly update.

Marketing Website Clicked Trigger Glossary in Customer Insights Journeys
Megan V. Walker
Using the Website Tracking functionality in Customer Insights – Journeys means you can then start using either of the two out of the box triggers. In a previous post I provided a glossary for the Marketing Website Visited trigger, and this post will give you a Marketing Website Clicked Trigger Glossary.

Filtering on Lookups in Triggers, Journey Branches and Email Content in Dynamics 365 Customer Insights - Journeys
Amey Holden
Yes! This post is LONG overdue by someone. The ability to filter on specific records when you are setting conditions in branches or on your journey triggers is there… but it is NOT SO OBVIOUS! Amey has shown us with clear steps how to use a filter that should remove any possible errors by filtering on a specific record rather than the name of a record. If you don’t know, now you know.

Update Consent After Bounce Correction
Renée van der Walt
Collaboration is a running theme between bloggers and people putting out content about the Power Platform. Customer Insights – Journeys is no exception. In this post from Renée, she used a previous post from Amey Holden regarding managing Email Bounces, and expanded on it. The thoughts she and her colleagues had was that the email address that bounced must have received an email to bounce, right? So, it probably has some consent records attached to it. What if we automagically transfer these records to the corrected email address? 🪄

Events
Marketing Day Oslo CI-Data
Customer Experience User Group
What is Marketing Day? It’s a community driven event for learning and sharing. Our events are when end users and partners/consultants get together to share their experience and learn from each other. Marketing Day cover content on D365 Customer Insights and other relevant technology or processes! This one is next Thursday and held in Oslo. If you are local or can get there easily, this one might be for you!

DynamicsMinds
DynamicsMinds
This popular event is May 26 – 28, 2025 in Portoroz, Slovenia. I don’t think I can describe it any better than they can… so…. we all know that Dynamics 365 apps operate on pure magic, not to mention Power Platform with severe magic effects, which makes us all, Dynamics 365 and Power Platform professionals and users, well, a bit Witches and Wizards 🧙♀️🧙♂️. So fellow community members, sharpen your magic wands, flip through your spell books, sort out your secret recipes and join DynamicsMinds, a community conference covering all chambers of BizApps in second edition.

Leave a Reply Cancel reply
You must be logged in to post a comment.