This is a very very small update, and perhaps unexpected as we have the Wave 1 2026 announcement this week also. But a couple of things are included so go check it out! Amey Holden and I will talk through this on our Wave 1 webinar coming up over the next few days. Be sure to register from the link in the Events section below!

A great one from Amey! This post will show you how to change the appearance of a Customer Insights – Journeys form based on URL parameters. This is really helpful for when you want to (or have to) use the same form for different personas, brands or behaviours. This is most useful as a way to work around the limitation of one form per event for taking registrations.

Have you ever heard of or used Custom Help Panes in D365? They  allow you to add context-sensitive help content inside model-driven apps. (In case you were wondering, Customer Insights – Journeys is based in a model-driven app). So, instead of making a documentation about all the steps the marketers have to do to create an email, or a journey, you can just directly add a help pane to the Journey or the Email! This is a great idea from Martin, and could really help new users, or experienced users but in areas they don’t use much and can forget all the steps needed.