Simple right? I just want to invite people to my next event. You can already if you create a segment, then send them an email with the event info, but how do we know that the person I invited is also the person that registered? How can we tie that all together? This post gives you one way to do this and create an event invitation process with a custom Event Invitations table, and a way to figure out who accepted your invitations and linking them as the Event Registrations come in. It’s quite a lot, but hopefully it all makes sense, so get a cup of coffee and dig in!

This isn’t a new thing, BUT if you have previously done the set up for using the new V2 Teams Webinars, this is definitely something you need to check out. There are some new steps for the set up that Microsoft have put out. I only know about this because I raised an issue for myself, and was told there are some new permissions required for the app registered in Microsoft Entra. So, please make sure you review!

This one is has Session 1 today (or tomorrow depending on your time zone) so be sure to register if you haven’t already! Amey Holden and I will talk through the May 2026 release for Customer Insights – Journeys, plus talk through anything fun we’ve been working on. We’ll also answer your questions if you have them! NOTE: Due to scheduling accommodations, the webinars may be on two different dates in your local time zone.

And just like that, we are ready to go with the next webinar! Amey Holden and I will talk through the June 2026 release for Customer Insights – Journeys, plus talk through anything fun we’ve been working on. We’ll also answer your questions if you have them! NOTE: Due to scheduling accommodations, the webinars may be on two different dates in your local time zone.

Another webinar from Coffee+Dunn put on by MSDynamicsWorld events. In 60 minutes, Kristina Green and Irina Nagirnyak will walk through 60 hands-on tips drawn from real Customer Insights – Journeys and Data deployments. No fluff, no generic demo content—just the practical moves that save time, lift engagement, and protect your sender reputation. It’s tactical for power users and strategic for leaders, with takeaways you can apply this quarter. The have three slots to accommodate time zones on Wednesday May 27th.

With the June meetup from the CX User Group, they have a guest speaker, Martin P. Lopez. Delivering a great event experience starts long before attendees show up, it starts online. In this demo-based session, you’ll learn how to build a responsive, branded event website in just 20 minutes using Microsoft Power Pages and Dynamics 365 Customer Insights – Journeys.  Perfect for makers, marketers, and consultants looking to modernize their event journey without writing code. Free for anyone to register!

If you are using Microsoft Clarity, you may have already seen this feature in preview. Citations help bridge the gap into how your content shows up in AI-driven experiences by showing how your content appears in AI-generated answers. It surfaces when your pages are discovered, referenced, and used as sources in grounding: the process AI systems use to retrieve relevant content before generating responses. The preview gave early users visibility into when and where their content was being cited across supported AI experiences. It is now GA.