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Hi lovely reader!

It’s been a week full of posts and information all on the Wave 2 2024 Release Notes! We’ve got some links covering that along with some other content on other aspects of Customer Insights – Journeys so quite a few new items for you in this week. Plus, a pretty awesome online and FREE event for marketers!

As always, if you spot anything you think would be worth a mention, just let me know by sending a message via the online contact form using the navigation link above. Always good to know of others posting about D365 Marketing or if you see anything else other marketers should know about.

Now let’s get on with the newsletter!


D365 Marketing

The following relate to news and articles about Dynamics 365 Marketing

Wave 2 2024 Customer Insights Journey Chat With Amey Holden

The release notes for Dynamics 365 Wave 2 2024 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights – Journeys section (formerly D365 Marketing). We talk through what each of us thinks of the new proposed features from Microsoft and share ideas with each other that we hadn’t necessarily thought of!

Wave 2 2024 Customer Insights Journey Chat With Amey Holden

Dynamics 365 release Wave 2 2024 Part 1

Here is part one of Vivian’s look at Wave 2 release notes for 2024 covering Customer Insights – Journeys. She’s picked some of the things she is most excited about and highlights a few of them.

Dynamics 365 release Wave 2 2024 Part 1

Dynamics 365 release Wave 2 2024 Part 2

Part 2 of Vivian’s post takes a look at the Wave 2 Release notes section that is covering Customer Insights – Data (and also features some items from Dynamics 365 Sales too). Lots of great new stuff for you!

Dynamics 365 release Wave 2 2024 Part 2

How to integrate Dynamics 365 Customer Insights Journeys and Data

This is a good one, all about bringing together the insights from Customer Journeys and Data, providing experiences that are personalised and take things a step further. This post shows how to connect the two together and explores the benefits of using Customer Insights Data within Journeys.

How to integrate Dynamics 365 Customer Insights Journeys and Data

Seven Tips to Prevent No-Shows

Renée is back with another post in her series all about her daughter’s birthday party, and doesn’t want the stress of dealing with no shows! She uses this example to show how you can try and handle things in Customer Insights – Journeys to prevent no-shows as much as possible. Some great tips and tricks in this one!

Seven Tips to Prevent No-Shows

Events

If there are any upcoming events relating to Marketing, they will go here!

The MarTech Conference

This one looks awesome for marketers, and is online AND free! MarTech is for senior marketing, technology, and digital executives and experts at the intersection of marketing, technology, and customer experience. If you’re looking to connect the dots between technical possibilities and strategic opportunities in the reshaping of modern marketing, this conference is for you.

The MarTech Conference

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